Employment Resource Centre Staff – Fergus

Job Title:

Employment Resource Centre Staff


2nd Chance Employment Counselling

Job Type:

Full Time

Close to Public Transit:





35 hours per week may require, on occasion, working evenings for special events


$46188.72 per annum


  • Provide a warm welcome to new and returning clients/employers ensuring professional, prompt and friendly service
  • Assess client needs and make referrals to appropriate programs within the agency and to community partners
  • Assist individuals with employment related activities such as computer/email use, writing resumes and cover letters and conducting job search
  • Ensure employment resources and agency/community information is kept up to date; maintain job boards
  • Contact clients by phone, social media and text to gather employment/education status and conduct surveys
  • Complete intake and registration forms; enter information into databases
  • Post jobs and information through social media platforms
  • Gather and maintain resources for clients and staff to access; create forms, documents and flyers
  • General office duties including answering the phone and scheduling appointments; troubleshooting computer and office equipment issues
  • Carry out other duties, as required


  • Minimum 1-year experience in the employment, social or community service field, or equivalent combination of education and experience.
  • Experience working with a diverse population
  • Proficient with Microsoft office programs (Word, Outlook); preferred candidate will be able to create and modify forms and documents
  • Excellent administrative and customer service skills with the ability to prioritize work, multi-task, and function well under pressure
  • Familiar with community resources in Fergus and Wellington County

How to Apply:

Please submit cover letter AND resume by March 31/23 In person/by mail: 2nd Chance Employment Counselling, 160 St. David Street South, Unit 104, Fergus, ON N1M 2L3 By Fax: 519-843-3784 By Email: mdally@2ndchance.ca