Customer Service Representative


Posted:

Oct 6, 2021

Remove:

Oct 13, 2021


Job Title:

Customer Service Representative

Company:

Global Currency Services

Company Description:

Global Currency Services was born of a vision to bring warmth to a cold-cash industry. Based upon a philosophy that every present and future client is our number one priority, Global Currency Services is committed to bringing quality service to the world of currency trading.


Job Type:

Full Time

Close to Public Transit:

Yes


Start Date:

ASAP

Days:

Full time hours will be offered typically in 8 to 8.5 hour shifts falling between the hours of 8am-7pm Monday to Friday and 9am-4pm Saturday.

Compensation:

$15-17


Duties:

Global Currency Services is currently hiring for either one full time and one part time or multiple part time positions as Customer Service Representatives! Customer Service Representatives are responsible for providing exceptional customer service, complete banking transactions, and complete a variety of internal operational tasks. All required training is paid and will be provided on site. Key Responsibilities - Buy and sell foreign currency in the form of cash, cheques and wire transfers - Inform and help clients in person, over the phone, and through email regarding organizational products and services - Maintain customer accounts by accurately collecting, updating and verifying customer information - Perform banking duties - Maintain confidentiality and comply to all legal and risk management policies

Skills:

Minimum high school diploma (or equivalent) - Minimum 2+ years of customer service and/or cash handling experience - Ability to excel in a fast-paced environment while maintaining strong attention to detail - Must have ability to execute point of sale transactions using computer systems - Must possess valid driver’s licence - Must pass criminal record check and credit check - Fluency in second language is considered an asset

How to Apply:

Please apply to: carinta@global-currency.com The job posting end date is October 13, 2021

Notes:

Global Currency Services is committed to being a fair and include work environment. Accommodations are available on request for candidates taking part in all aspects of the selection process. COVID-19 considerations: All staff and clients are required to wear face coverings. Physical separation from clients by glass. Increased sanitization, reduced hours of operation, physical distancing and client capacity restrictions in effect, contactless transaction options.