Customer Service Representative – Fergus


Aug 12, 2021


Sept 12, 2021

Job Title:

Customer Service Representative


Desjardins Insurance Agency

Job Type:

Full Time

Close to Public Transit:


Start Date:



The position is available immediately. The office is open 9am to 5pm, Monday to Friday, no evenings or weekends. Willing to be flexible with a schedule to accommodate work/life balance. (Example: 9am-3pm)


$17.50 per hour


Job Description • Respond to telephone, internet and walk-in customer inquiries. • Forward inquiries to Sales Team, process some quick changes. • Pivot/market insurance and financial products and services. • Outbound follow up calls to existing client base, some cold-calling. • Light office duties ie. scanning, filing, mailing. • Build and maintain customer relationships. • Ability to set and work to targets/goals. • Salaried position, with opportunity for commission, promotions, and annual bonus


Requirements • Have, or ability to acquire, OTL license to sell and service Property & Casualty insurance. • Customer service experience preferred. • Sales experience not a prerequisite. • Excellent interpersonal, communication, attention to detail and organizational skills. • Must be a self-starter and be able to work independently. • Commitment to providing excellent customer service. • Opportunity for growth. • Criminal and Credit records required

How to Apply:

If you are interested please send resumes to


This position is with a Desjardins independent contractor agent in Canada, not with Desjardins Insurance Companies. These positions are with an independent contractor agent that is part of the Desjardins exclusive agent network, not with Desjardins Group or its subsidiaries. This agents’ employees are not employees of Desjardins. Independent contractor agents are responsible for and make all employment decisions regarding their employees