Customer Service Representative – Fergus


Nov 24, 2021


Dec 24, 2021

Job Title:

Customer Service Representative


Desjardins Insurance Agency

Company Description:

This is a permanent position, with an annual salary of $35,000 working for Steve Lund, Desjardins Insurance Agency – 198 St Andrew St W, Fergus, ON. The successful candidate will be required to complete the OTL licencing that the employer will reimbursed after the probationary period and successfully passing the exam. The office is open from 9am to 5pm, Monday through Friday, no evenings or weekends. Willing to be flexible with a schedule to accommodate work/life balance.

Job Type:

Full Time

Close to Public Transit:


Start Date:



• Respond to telephone, internet and walk-in customer inquiries. • Forward inquiries to Sales Team, process some quick changes. • Pivot/market insurance and financial products and services. • Outbound follow up calls to existing client base, some cold-calling. • Light office duties i.e. Scanning, filing, mailing. • Build and maintain customer relationships. • Ability to set and work to targets/goals. • Salaried position, with opportunity for commission, promotions, and annual bonus


• Have, or ability to acquire, OTL license to sell and service Property & Casualty insurance. • Customer service experience preferred. • Sales experience not a prerequisite. • Excellent interpersonal, communication, attention to detail and organizational skills. • Must be a self-starter and be able to work independently. • Commitment to providing excellent customer service. • Opportunity for growth. • Criminal and Credit record check required

How to Apply:

How to apply: Please email resumes to:


This position is with a Desjardins independent contractor agent in Canada, not with Desjardins Insurance Companies. These positions are with an independent contractor agent that is part of the Desjardins exclusive agent network, not with Desjardins Group or its subsidiaries. This agents’ employees are not employees of Desjardins. Independent contractor agents are responsible for and make all employment decisions regarding their employees