Client Care / Receptionist [Part-time or Full-time] – Fergus


Posted:

Aug 30, 2021

Remove:

Sept 30, 2021


Job Title:

Client Care / Receptionist

Company:

Fergus Veterinary Technician

Company Description:

Join our amazing and growing veterinary health care team! Establish since 1981, we are a busy-community based hospital serving the pets and people of Fergus and surrounding areas for over 40 years. We work hard and have lots of laughs as a team. We are constantly trying to improve our standard of care, our service and our personal well-being. We’re searching for a friendly and compassionate Client care assistant as Receptionists to work as an integral part of our Fergus Veterinary Hospital animal health team. In this position you will use your knowledge and practical skills to provide gold standard veterinary care in support of Healthy Patients, Happy Clients, and a High-Qualify of Life! In this role, you will be responsible for all incoming calls, surgical bookings and high-priority patient follow up. Your specialty includes excellent communication and organizational skills, time management and prioritization abilities, thrive in a team environment, and most importantly to perform your tasks while making every client experience a positive one.


Job Type:

Full Time

Close to Public Transit:

No


Start Date:

ASAP

Compensation:

Competitive Hourly wage commensurate with experience


Duties:

More specifically, the ideal candidate will possess the following skills: • Communication skills providing exceptional customer service such as answering phones, addressing client concerns, booking appointments, emailing, faxing etc. • Assisting the veterinarian and technicians in appointments and procedures • Handling payment transactions such as billing, providing estimate, etc. • General math skills with good problem solving and analytical skills • Physical capability to lift 20 kg 50 plus pounds without assistance • Admitting patients for appointments Compensation: • Competitive Hourly wage commensurate with experience • Continuous Education allowance • Discounted medical service for personal pets and on food and supplies + 60%

How to Apply:

We are an equal opportunity employer and are committed to providing a respectful, inclusive, and diverse workplace. Submit your resume to fvhpayable@gmail.com or call (519) 787-2000.