ADMINISTRATIVE ASSISTANT – FERGUS

Duties:

Administrative role, including reception work, at a local optometry office. You will interact with patients on the phone and in-person and provide high quality assistance to ensure each patient gets the care they deserve. With the COVID pandemic, you will also be responsible for maintaining a clean working environment and creating a safe place for patients and staff.   Duties:

• Booking appointments for eye exams, pick-ups, or adjustments
• Answering the phone and managing patient questions
• Making reminder calls for next day patients
• Pulling patient files and preparing them for appointments; filing as required
• Unpacking daily shipments of glasses and contacts, and preparing invoices
• Preparing patient profiles for digital scans; taking patient scans
• Managing the frame room, especially cleaning frames that have been tried on