May 2, 2018

Job Title:

Inside Sales - Retail/Rental


A.O. Smith Corporation

Company Description:

The Company: Some have called fresh water “the next oil,” and A.O. Smith is well positioned as a global water technology company.  We are one of the world’s largest manufacturers of water heaters, and the brand leader in North America, China, and India.  We also manufacture water pressure tanks and water treatment equipment for residential and light commercial applications.  Not bad for a company that’s been around nearly 140 years.  For more information regarding A.O. Smith, visit our website at

Job Type:

Full Time

Close to Public Transit:



Competitive base salary, bonus and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, pension plan, short- and long-term disability programs and tuition reimbursement assistance.


We have an immediate need for an Inside Sales person who will focus on the Retail/Rental sectors and work at our Fergus facility in the southwestern Ontario area.   Responsibilities:  

  • Assist in planning and implementing spring and fall retail tradeshows working with marketing
  • Various reporting including monthly customer rebates and retail sales rep commissions
  • Retail and rental pricing implementation including quotes
  • SKU set-up including submitting product ECR's when required as well as using various customer
Product set-up templates
  • CM Analysis - understanding and providing contribution margin information by product, product line or customer
  • Interfacing with retail accounts by taking daily customer calls and working closely with the order
Fulfillment team
  • Liaison with other departments to ensure customer needs are met
  • Compile monthly price shops from retail agents for review
  • Compile monthly agent reports for review


  • Minimum of 3 years of sales or customer service experience
  • Strong customer service skills
  • Ability to multi-task & cross-train
  • Strong analytical skills
  • Ability to work under time constraints
  • Strong computer skills (MS Word, MS Excel, PowerPoint, Baan, Cognos)
  • Strong organizational skills
  • Ability to work in a team environment
  • Ability to accept & champion change in a fast pace environment.

How to Apply:

Please send resume & cover letter to